Manufacturers and importers with pending type approval applications in South Africa should be aware that the Independent Communications Authority of South Africa (ICASA) is currently experiencing a technical disruption affecting its digital project management platform. The outage has been ongoing since 20 May 2026 and is directly impacting the agency’s ability to process applications. This is causing delays to certificate issuance and limiting the availability of status updates on pending applications.
ICASA's Response
In response to the disruption, ICASA has commenced the development of a new, more efficient project management platform. Once operational, the new platform is expected to improve the processing of applications significantly. However, ICASA has not yet confirmed a deployment date for the new platform, meaning the current delays are likely to continue for the foreseeable future.
What This Means for Industry
Companies with active submissions should anticipate longer processing times and limited communication from ICASA until the situation is resolved. Those planning upcoming submissions in South Africa should factor this disruption into their market entry timelines and avoid scheduling product launches around expected certificate receipt dates until further notice.
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