Chile’s Undersecretariat of Telecommunications has introduced a mandatory biometric verification requirement for all user transactions within the telecommunications sector. This regulation, effective February 4, 2025, aims to strengthen security, combat identity fraud, and protect user data.
Key Regulatory Changes
Telecommunications companies must implement biometric authentication methods, such as:
Fingerprint scanning
Facial recognition
Electronic signatures
These measures will ensure that only the legitimate account holder can initiate or authorize transactions.
Companies must also comply with strict data protection standards to safeguard user information.
Government’s Position
Impact on Telecommunications and Users
For Users:
Stronger protection against identity theft and fraud.
A more secure and trustworthy digital experience.
For Telecommunications Companies:
Required investments in biometric authentication systems and staff training.
Compliance with higher security standards, reinforcing consumer confidence.
Why This Regulation Matters
The shift from traditional security measures (e.g., passwords, PINs) to biometric authentication represents a major advancement in digital security. By ensuring only verified users can complete transactions, this regulation minimizes fraud risks and sets a new benchmark for data protection in Chile.
Who Is Affected?
- Telecommunications Users
- Telecommunications Companies
- Digital Security Ecosystem
- Regulatory Impact Overview
- Top Priority: ✅ Yes
- Type of Certificate Affected: ❌ No
Standard Changes: ✅ Yes
No Impact on Spectrum Bands, Product Changes, Labeling, or Import HS Codes.
This high-impact regulation redefines security in Chile’s telecom sector, reinforcing consumer trust and enhancing digital protections across the industry.
